West Ham manager Manuel Pellegrini: "It is really difficult to explain why we played the way we did in the first 45 minutes.
"The last two games we played at home we started by pressing from the beginning, playing in the opposite half.
"I do not understand why we played so, so bad."
"It's a bad result and it is a performance that isn't West Ham like," Hammers scorer Snodgrass told BBC Match of the Day.
"We need a reality check and need to know we need to start getting points on the board.
"We need to be solid and resolute, we could have been four or five down. We can't give teams a three goals start."